Case studies
Our case studies demonstrate the impact on both the individuals and the organisation

A case study from Bupa, a global healthcare provider
Almost everything you think about workplace stress is wrong
Working with leading scientists at UCL, King’s College and Bath University, BioStress carried out a world-first study of workplace stress and its relationship to productivity and performance. Using advanced biometric devices we objectively measured stress and delivered our unique BIO programme in two call centres in this global healthcare provider.
We carried out our unique three stage BIO programme
High perceived stress, but…
- Biometric data revealed the opposite – low levels of actual physiological stress
- For many, work was not their biggest cause of stress
- The more stress people experienced, the lower they rated the company
- We identified specific sleep problems and a serious lack of physical movement – both at work and at home
- Overall stress management and wellbeing were poor


Improvements
- Each individual received personalised recommendations to improve their stress management.
- For many, this was about reframing stress to recognise the mismatch between perception and reality.
- Improving sleep, movement, exercise and relaxation.
By anonymising and aggregating data we were able to make recommendations to Bupa for changes to training, working practices and stress management.
Results
22%
Reduction in perceived stress
by identifying the gap between perceived and actual stress and helping employees to reframe stress
30min
Average improvement in sleep
by tailoring interventions to those that need it most
14%
Less time spent in the stress zone
using objective data to identify causes of stress
100%
Net Promoter Score
with everybody recommending it to their colleagues
What employees said
Always refreshing to compare what’s actually happening vs. what you think. Actually seeing the data, inspires you to do something
So insightful, helps you understand so you can make changes
Honestly. It’s really useful to have the insight, everyone should do it. If you get the chance you should bloody well go for it!