Case studies

Our case studies demonstrate the impact on both the individuals and the organisation

A case study from Bupa, a global healthcare provider

Almost everything you think about workplace stress is wrong

Working with leading scientists at UCL, King’s College and Bath University, BioStress carried out a world-first study of workplace stress and its relationship to productivity and performance. Using advanced biometric devices we objectively measured stress and delivered our unique BIO programme in two call centres in this global healthcare provider.

We carried out our unique three stage BIO programme

Benchmark

  • Unique biometric benchmark of workplace stress

  • Individual report and dashboards of stress
  • One to one session with Occupational Therapist and specialist in workplace stress
  • Organisational workplace stress benchmark report and dashboard

Improve

  • Personalised stress management and wellbeing plan
  • Personalised goal setting
  • World leading stress management and wellbeing content.
  • Regular check-ins to help reach the goals
  • Regular behavioural nudges to stay on track
  • Organisational recommendations and improvement plan

Optimise

  • Annual biometric assessment of workplace stress
  • Individual report and dashboards of stress
  • Organisational workplace stress report and dashboard
  • Recommendations for optimising the programme

High perceived stress, but…

  • Biometric data revealed the opposite – low levels of actual physiological stress
  • For many, work was not their biggest cause of stress
  • The more stress people experienced, the lower they rated the company
  • We identified specific sleep problems and a serious lack of physical movement – both at work and at home
  • Overall stress management and wellbeing were poor
BIOStress dashboard
Workplace stress - Biostress

Improvements

  • Each individual received personalised recommendations to improve their stress management.
  • For many, this was about reframing stress to recognise the mismatch between perception and reality.
  • Improving sleep, movement, exercise and relaxation.

By anonymising and aggregating data we were able to make recommendations to Bupa for changes to training, working practices and stress management.

Results

22%

Reduction in perceived stress

by identifying the gap between perceived and actual stress and helping employees to reframe stress

30min

Average improvement in sleep

by tailoring interventions to those that need it most

14%

Less time spent in the stress zone

using objective data to identify causes of stress

100%

Net Promoter Score

with everybody recommending it to their colleagues

What employees said

Always refreshing to compare what’s actually happening vs. what you think. Actually seeing the data, inspires you to do something

Alex

So insightful, helps you understand so you can make changes

Jas

Honestly. It’s really useful to have the insight, everyone should do it. If you get the chance you should bloody well go for it!

Ben
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